DriveHatch Terms of Service & Legal Disclaimer

1. Introduction & Scope

Welcome to DriveHatch. These Terms of Service and Legal Disclaimer govern your use of our services, website, reports, and any other offerings made available through DriveHatch (a division of Auryvo LLC). By using our services, you agree to these terms. If you do not agree, please do not use our services.

We’re here to empower — not replace — your decision-making.

2. Nature of Services

DriveHatch is an independent vehicle consulting and concierge service. We provide research, educational insight, vehicle matching reports, contract review guidance, and general support during your vehicle purchasing journey.

We do not buy, sell, broker, or take possession of vehicles. We do not directly negotiate on your behalf with dealerships or lenders. All services provided are for educational and advisory purposes only.

3. No Dealer or Broker Representation

DriveHatch is not a licensed motor vehicle dealer or broker under Virginia law or any other jurisdiction. We do not represent clients in official negotiations, process transactions, or act as a purchasing intermediary. Any communication with dealerships is limited to gathering public information, confirming availability, or validating deal terms for the client’s benefit. We do not represent clients in any formal transaction or negotiation capacity.

4. Educational Use Only

All content, insights, vehicle recommendations, financing guidance, and contract reviews are provided for educational purposes only. Nothing on our site or within our reports should be construed as financial, legal, or tax advice.

5. Service Limitations

Our offerings are structured into distinct service tiers. The Essentials and Premium tiers do not include direct dealer interaction or negotiations. Our Signature service tier, which may include direct negotiation or dealer incentive arrangements, is currently listed as ‘Coming Soon’ and will only be available upon proper licensure. We do not guarantee specific savings, price outcomes, or dealer behaviors. All insights are based on available data and concierge experience, and results may vary depending on market conditions.

6. Affiliate & Referral Disclosure

DriveHatch may recommend third-party services (such as dealers, warranty providers, or financing institutions). If we receive compensation from such referrals, we will disclose this clearly in any related communication or documentation.

7. Refund Policy

All payments for DriveHatch services are final unless otherwise stated. Payments are processed securely through Stripe, and DriveHatch does not store or access your payment details directly. Refunds are not guaranteed but may be considered on a case-by-case basis at our sole discretion.

8. Client Responsibility

Clients are responsible for verifying any pricing, vehicle condition, loan terms, contract details, and final decisions before purchase. DriveHatch provides recommendations but does not guarantee the outcome or accuracy of third-party actions.

9. Limitation of Liability

DriveHatch shall not be held liable for any damages, losses, or disputes arising from your vehicle purchase, financing decisions, dealer interactions, or third-party service engagements. Use of our services is at your own risk.

10. Privacy & Data Handling

We collect and store client data solely to deliver services and improve user experience. We do not sell or share your personal information without your consent. See our Privacy Policy for full details.

11. Governing Law

These terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any legal action or dispute shall be filed exclusively in the appropriate courts located in Virginia.

By continuing to use DriveHatch’s services, you agree to these Terms of Service and our Legal Disclaimer. We reserve the right to update these terms at any time without prior notice.

12. Acceptance of Terms & Future Updates

By continuing to use DriveHatch’s services, you agree to these Terms of Service and our Legal Disclaimer. We reserve the right to update these terms at any time without prior notice.For questions about these terms, contact us at support@drivehatch.com.

13. AI-Assisted Support Disclaimer

Some portions of our analysis or research may use AI-assisted tools to supplement our review process. However, every report is reviewed and approved by a real member of our team. DriveHatch does not rely solely on automated outputs, and we are not liable for inaccuracies that may arise from AI-generated data or suggestions.

Independent advisory service — not a licensed dealer or broker.